User mapping
Slack user mapping — how RyTask links Slack people to accounts by email at connect time or by hand, and how that drives capture attribution and reminders.
When someone captures a task from Slack, RyTask wants to record who did it. That requires knowing which Slack account belongs to which RyTask account — the user mapping.
Automatic linking
When an admin connects Slack, RyTask immediately walks the Slack workspace's member list and links each person to a RyTask account by matching email addresses. Same email on both sides means an automatic link, no work needed.
People who don't match — a different email in Slack, or no RyTask account yet — simply stay unlinked. Nothing breaks: they can still capture tasks, the items just aren't attributed to them.
Managing links by hand
Admins manage the mapping under Settings → Integrations → Slack users. The page lists every Slack person alongside the RyTask account they're linked to. Each row shows whether the link was made automatically or by hand, and people who still need linking are highlighted so they're easy to spot.
From there an admin can:
- Link a Slack person to a RyTask member by picking them from the member list — useful when someone uses different emails in Slack and RyTask.
- Unlink someone, which returns them to the unmapped state.
Like connecting and disconnecting, this is admin-only (the Owner or Admin role).
What a link changes
- Attribution. A linked person's captures record them as the item's reporter, so "who raised this?" has an answer in reports and activity history.
- The reminder goes away. Unlinked captors see a gentle "your Slack account isn't linked yet" note in their capture confirmations; once linked, that disappears.
What a link does not change: capture itself. Whether linked or not, /task always works
— RyTask never blocks a capture because it doesn't recognise the captor. An item captured
by an unlinked person is created normally, with no reporter, and an admin can link the
person later (existing items keep their original attribution).
Capturing tasks
Type /task and a sentence to capture instantly, or /task on its own for a guided form — either way RyTask confirms with a link in seconds.
Troubleshooting
Slack capture troubleshooting — the real failure modes, from an unconnected workspace to rejected webhooks and a missing default project, with the fix for each.